Respond to a reminder
When it is time to try, log the result, snooze, or move the next reminder.
Steps
- When a reminder is due, the home screen shows Time to try, (child's name).
- Tap Log the result to open the log sheet. See Log an event.
- Not now? Tap Snooze (N) min, or tap Other…, drag the slider and confirm.
- To move the next reminder before it is due, tap adjust under the countdown, drag the slider, and tap Set to (time).
Good to know
- Before a reminder is due, the home screen counts down: "Next try at ...".
- A snooze can land outside your usual hours. That is intentional.
- If you log something before a snoozed reminder arrives, the next reminder is counted from that log.
- Outside your set hours the home screen says Paused until active hours. If reminders are off it says Reminders are off with Set up reminders →.
- If adjusting fails you will see "Couldn't push back your reminder." with a reference code. Try again, and include the code if you contact support.